A portrait of Cade Gilbert

About Me

Hi, I'm Walter Cade Gilbert, or Cade for short, I'm a Computing and information technology graduate of RIT, with 6+ years of experience in the field, searching for Full-Time employment. I bring creative solutions to problems with efficiency, skill, and valuable experience in IT operations and customer support. In groups, I'm a team player with a proven track-record of effective work and experience with 'agile' workflow.         

I am versed in Python, Java, Batch, Bash, HTML, CSS, PHP, JavaScript, MySQL, C++, Ansible, and PowerShell.    

I am have worked with JAMF, SCCM, SnipeIT, Deskpro, Microsoft Office suite, Adobe creative cloud, G-Suite, Unity, Unreal, Blender, Maya, Github/Gitlab, Minitab, ServiceNow, Rt, Windows Admin Center, PowerShell, Azure DevOps, and many more, and am open to taking on new challenges.    

Contact Details

Walter Cade Gilbert
+1 (475) 414-1445
 walterwgilbert@gmail.com

Pronouns

PRIMARY: They/Them
SECONDARY: It/Its

Download Resume

EDU

Rochester Institute of Technology

cit bachelors

I am currently a bachelors degree holder in CIT at RIT, I focused on the Enterprise networking track and graduated in 2025.   

classes

  • Computer Science I and II: Python, Java, recursion, Version control, Model-View-Controller, UI multithreading and many other topics
  • Configuration Management: Azure DevOps, ‘Agile framework’-teamwork, Apache, Ansible, PFSense, RHEL, Siege, Systems Administration, the construction of a secure web environment through iteration and penetration-testing.
  • Task Automation Using Interpreted Languages: Python, Ansible, Bash scripting, and data handling, covering autmoation of netwokred devices with scripting and efficient routines.
  • Systems Administration I and II: SCCM, Windows Server, LDAP, Kerberos, FreeIPA, Graylog, Zabbix, Apache/HTTPD, Microsoft Active Directory, User and Group management, Enterprise Network organization, Docker, K8s, Systems administration covers many bases, with numerous applicable skills covered, including the setup and maintenance of simulated enterprise topologies from router to client with authentication, cross-platform domain control and much more
  • Virtualization: Vmware suite, ESXI, Vcenter server, Workstation Pro, Vmware Fusion, Oracle Virtualbox, Docker, this course covered the high level structures of virtualization and SAAS, with low-level dives into the setup and management of a virtual infrastructure with multiple nodes and advanced failover and migration capabilities.
  • Intro, Advanced Routing and Switching: PF/OPNSense, Cisco IOS, Arista VEOS, Junos, These courses covered the structures of networks and the funciton of the TCPIP stack from bits on the wire, to routing protocols and datacenter topologies. In Advanced I and a partner constructed a simulated Spine-Leaf topologiy using VXLAN, OSPF, and VTEPs to maximize E-W traffic in a scalable topology, simulating real traffic using the GNS3 software suite, allowing comparision to alternative network topologies through relative metric comparison.
  • Network Design and Performance: The fundamentals of how and why networks perform the way they do, covering topics of efficient network design, proper monitoring, and proper provisioning for the client's use case.
  • Information Assurance and Security: Cybersecurity class focusing on methods of data breach and social engineering allowing for access to sensitive information transparently, this course covered the methods to plant surveillence software in maliciously formatted email, and how such security vulnerabilities can and should be avoided.
  • Web and Mobile I, II: HTML, CSS, PHP, JS, AJAX principles, MySQL, I am proficient in web design and frontend programming for web, as well as backend, on my own time I have also learned Node.JS for a number of personal projects.
  • Designing the User Experience: HTML, CSS, PHP, this course covered the proper methods not just to make an application for a client userbase to but to design UX and UI that facilitate friction-free use of the service, through design, color, and acessability choices.
  • Arabic I, II, III I am an intermediate to moderate-fluency Arabic speaker, and have been taking the language for over 5 years (factoring in non-collegiate education.)

WORK

Quality Vision Services, OGP

Product Support Specialist

Provide remote support for customers while working on-site at our facility. Diagnose and resolve issues with mechanical, electrical, computer, and software systems. Assist in advanced troubleshooting and escalate issues when necessary. Explain complex technical details in a clear, easy-to-understand manner. Proactively keep customers informed and updated on service progress. Maintain positive, professional interactions in all customer engagements. Handle multiple service requests and adjust priorities as needed. Stay informed on QVI products, metrology standards, and industry advancements. Contribute to service process improvements, documentation, and training initiatives. Occasionally travel for on-site service or training assignments. Provide technical training on QVI products to customers and internal teams.
assist in developing software solutions for consolidated firewall network appliance to air gap sensitive metrology equipment via work on the SCNI project. headed development of installation and configuration interface assist in 2.0 major-version of SCNI product line

INFORMATION TECHNOLOGY SERVICES, RIT

networking co-op

repeat block

Assisted in a vendor swap across campus, reconfiguration of Juniper hardware to match functionality of previous Cisco hardware, Power budgeting management, upgrading network infrastructure, Wrote a number of network scripts including one to detect unused "reclaimable" network interfaces from historical DHCP data and automated calls to network devices. Installation, setup, and administration of Juniper, Aruba, and Avaya hardware and software on RIT’s enterprise network. Work with ServiceNow for ticketing and customer response. Played a role in campus electrical and facilities upgrades for emergency power in network closets, and upkeep of backup battery systems. proficiency in JAMF, Deskpro, SnipeIT, SCCM

INFORMATION TECHNOLOGY SERVICES, RIT

networking co-op

Assisted in the Campus-Wide switchover to VOIP based phone systems, upgrading network infrastructure, assisted in creating automated asset inventory systems. Co-wrote a script to detect network loops on the RIT CAN. Installation, setup, and administration of Juniper, Aruba, and Avaya hardware and software on RIT’s enterprise network. Work with ServiceNow for ticketing and customer response. Played a role in campus electrical and facilities upgrades for emergency power in network closets, and upkeep of backup battery systems. proficiency in JAMF, Deskpro, SnipeIT, SCCM

COLLEGE OF ARTS AND DESIGN TECH, RIT

junior technician

Assisted in the management and repair of systems for RIT’s College of arts and design, Rewrote an employee utility in applescript. Trained multiple employees and led various projects including software deployments using JAMF, and hardware deployments Repair of Windows, Mac, Dell, NEC, HP, Brother, Adobe, Autodesk, Microsoft, etc. Hardware and Software. proficiency in JAMF, Deskpro, SnipeIT, SCCM.

IT RECOVERY SPECIALISTS, LLC

pc technician

Hands-on experience with disassembly and reassembly of enterprise hardware from most major companies (HPE, Cisco, HYVE, SUN, ZT Systems, IBM, QCT) and the categorization of componentry. Industrial pallet truck usage and motorized pallet jack usage. Built a familiarity with industry standard hardware and repair.

NEW HAVEN DISTRICT, WCHS

junior it intern

Worked with the IT manager as an IT assistant/intern for Wilbur Cross High School. I was tasked with repair and management of school technology infrastructure. I helped manage the District's SNMP server as well as the backup Domain-Controller that our campus housed, I also assisted with user-tickets and general system maintenance around the building.

SAP 2021, NH ART SPACE

technology intern

Worked with Apple ARKit and multiple visiting artists to curate and add to a data driven art installation. Utilised the Adobe creative suite and statistical software for data visualization.

ELM SHAKESPEARE, SCSU

technical intern

As an assistant stage and sound tech for Elm Shakespeare, I worked 9 hour days for 6 weeks in a team of driven individuals to put on ‘A Comedy of Errors’ by Shakespere in a local park. As a member of both the sound, and stage crews, I acted as an assistant grip, worked on set construction, soundboard, audio cueing, and other odd jobs (including handling tickets and hauling). I helped with both individuals and groups, on a tight schedule and a budget during my time with Elm.

NOTE

Personal Projects 

I built my own keyboard, and programmed the microcontroller to do so, I also built my own computer, and run a Dell R630 as my personal testbed for Proxmox at home, I enjoy learning new things, and recently have found myself getting into Security hardware and software including a small fleet of axis security cameras.